Terms & Conditions.
Last updated 18 July 2026
1. About these terms
These Terms and Conditions ("Terms") govern your use of the lumera.photo marketing website (the "Site"), operated by The Retain Group Limited, a company registered in England and Wales, trading as Lumera. By accessing or using this Site, you agree to be bound by these Terms. If you do not accept these Terms, please do not use the Site. We may update these Terms from time to time; continued use of the Site constitutes your acceptance of any revised version. These Terms apply to the marketing website only. Separate terms govern use of the Lumera platform and any services you purchase from us.
2. Use of this website
You may use this Site for lawful purposes only. You must not use the Site in any way that breaches any applicable local, national, or international law or regulation; attempt to gain unauthorised access to any part of the Site or its related infrastructure; transmit any unsolicited or unauthorised advertising or promotional material; use automated tools to scrape, crawl, or extract data from the Site in a manner that damages or disrupts its operation; or impersonate Lumera, its employees, or any other person or entity.
3. Information accuracy
We endeavour to ensure that the information on this Site is accurate and up to date. However, we make no warranties or representations, express or implied, as to the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics contained on the Site. Pricing, features, and product details are subject to change. The current and binding terms of any Lumera product or service are set out in the relevant order documentation or service agreement at the time of purchase.
4. Intellectual property
All content on this Site - including but not limited to text, graphics, logos, images, audio clips, and software - is the property of The Retain Group Limited or its content suppliers and is protected by applicable intellectual property laws. You may view, print, or download content from this Site for your own personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent. The Lumera name, logo, and brand marks are trade marks of The Retain Group Limited. Nothing in these Terms grants you any right to use our trade marks.
5. Third-party links
This Site may contain links to third-party websites, including the Lumera platform (which operates on a separate domain and is subject to its own terms and privacy policy). These links are provided for your convenience only. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of any link does not imply our endorsement of the linked site.
6. Limitation of liability
To the fullest extent permitted by law, The Retain Group Limited shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, this Site or any content on it. This Site is provided on an "as is" and "as available" basis without any warranty of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Nothing in these Terms shall limit or exclude liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by English law.
7. Privacy
Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully to understand how we handle your personal data.
8. Governing law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the law of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter.
9. Contact us
If you have any questions about these Terms, please contact us at: hello@lumera.photo
The Retain Group Limited
Registered in England and Wales
Trading as Lumera